FAQ's

How much notice do I have to give if I want a party?

The more notice you give, the more likely we will be able to reserve the date you require. Our Party Organisers are always busy, with Friday and Saturday nights often booked up months in advance. The sooner you request your party, the more time you will have to get to your friends together and the date that best suits you.

How much will a party cost me?

Nothing... not a penny!!! Ann Summers Parties are free providing you and your guests purchase some items on the night.

Why should I book a party?

As a party hostess, you will qualify for 10% commission from the total sales of your party, in addition to the fabulous hostess gift when the sales of your party reach £180+ and you secure two further party bookings on the night of your party.

What will happen on the night?

Your Party Organiser will arrive and set up whilst you and your guests make one last dash to top up those glasses. The party will start with introductions, some information about the company, how to join the team and all promotions currently running.

Your organiser will play some games to get you all warmed up, show the products, often do a raffle and then collect orders at the end of the night.

*The order of this may vary from one organiser to another.

When will my goods arrive?

Delivery of all items will be made within a maximum space of 2 weeks, subject to the night of your party and the Party Organisers delivery date. Your organiser will confirm your delivery date on the evening of your party.

How can I Pay?

You can pay on the night using cash, cheque with a valid guarantee card and all major credit and debit cards. Should you wish to pay on delivery, only cash is acceptable and you may be asked to pay a £10 non-refundable deposit on the night.

What if my items do not fit?

Simply call your party organiser and let her know. She may ask you to post the items to her so she can then exchange them for another size and return to you.

Can I get a refund?

Ann Summers will happily exchange goods for alternative sizes or products to the same value, however Ann Summers do not give cash refunds.

How long do I have to return items purchased at a party?

You have up to 3 months from the party date to return any items purchased at a party. All items being returned must have the labels on and be in the original condition.

How often do the catalogues change?

The Ann Summers range is updated every 6 months, new catalogues are released in January and July each year.

Are my orders confidential?

Yes. All orders will be delivered in sealed bags with your name on to the party hostess on the date agreed at the party.